The topic of organizational change can bring up many different emotions as well as a sense of stress for all employees and leaders in an organization, and Parkway Nursing Care does not no exception. Founded in 1972 with just two nursing homes in Phoenix, Arizona, Parkway Nursing Care became a well-established business and began making a profit in the 1980s. However, in 1993, venture capitalist Robert Quine changed the low-key approach by investing a large amount of money in the Parkway expansion. Say no to plagiarism. Get a Custom Essay on “Why Violent Video Games Should Not Be Banned”? Get the original essay The company now has nearly 30,000 employees and has grown from 180 homes in 2000 to now 220 facilities in the region of the southwestern United States. . Having won numerous awards for its achievements, Parkway has established itself as one of the best healthcare facilities in its region. As the baby boomer generation becomes senior citizens, Parkway understands that they must be fully equipped to meet this growing need. However, with the need for expansion and increased government oversight, Parkway Nursing Care is beginning to feel pressure to provide more documentation or it could face a reduction in its funding. What does the data suggest about injuries, incidents, absences and employee turnover? for you? Is there reason to be concerned about the direction the company is taking? The data provided provides a statistical representation of the issues faced by Parkway Nursing Care. In the figure, it shows the frequent increase in each category listed, such as injuries per staff member, incidents per patient, certified absences per staff and other absences per staff year after year. Between 2000 and 2009 the number of patients increased, but there is statistical evidence that raises concerns across all categories. For example, as the number of patients has increased, the incidents per patient have also increased. Additionally, as incidents per patient have increased, so have injuries per staff member. Additionally, the number of injuries per staff member has led to an increase in certified absences per staff member. According to statistical data, there is reason to be concerned about the direction of the company. As the organization continues to grow, the rate of failures, such as slip and fall injuries, medication errors, and other accidents, has also increased, affecting the effectiveness of members of its staff. That being said, to effect change, Parkway Nursing Care must place greater emphasis on the health and well-being of its staff and patients. For example, Parkway could implement an employee wellness program. In this program, employees could choose from different wellness techniques such as mindfulness training, parental career coaching, and emotional intelligence development training. By implementing this program, Parkway would demonstrate its commitment to its employees by helping them find balance in their personal and professional lives. To support patient well-being, Parkway could create a patient-centered care program. In this program, nurses and other staff would perform a daily activity outside of the nursing facility with the opportunity to involve family and friends. By implementing activitiesdaily, this could reduce the anxiety they feel about being in the facility. The company will make significant changes based on the AI ​​process, and most change efforts are associated with resistance. What are the most common forms of resistance and what do you expect to see at Parkway? Typically, an employee has an emotional and behavioral attachment to established work routines. However, an organization undergoing massive transformation will face resistance to change. Types of resistance to change can be obvious and abrupt, such as reduced effectiveness and complaints. Other types of resistance to change may be more difficult to recognize, which can lead to an unexpected and severe reaction such as resentment, rebellion, and resignation. According to the case presented, there is conflict between younger caregivers and older caregivers regarding the possibility of changing certain operations of the organization. First, team leader Maxine Vernon had worked at Parkway for 15 years. She believes that because the government is monitoring staffing levels more closely, management is hiring younger staff members who are not caring for patients as they should. Additionally, younger caregivers would like to have an electronic method for documenting patients because they can type faster than they write, while older caregivers favor the paper process because they feel that changing systems would require more work. Resistant and not ready for change, older caregivers do not want to get rid of old habits. Another form of resistance present at Parkway is implicit or delayed. Staff members who have been with Parkway Nursing Care for over a decade and have created an emotional connection with the company are unhappy with the actions of human resources and management. Additionally, some younger staff members who have joined the organization are already looking for other employment due to the physical and emotional stress that has taken place. However, after employees raised concerns and HR made significant changes to the AI ​​process, Parkway took steps to eliminate unnecessary routines and programs to improve the organization's performance. Given the board's desire to reinvigorate the workforce, what advice would you give for creating a leadership strategy? What leadership behaviors should nursing home directors and nurse supervisors adopt? In efforts to reinvigorate the workforce, we would provide several tips for creating a leadership strategy. First, Parkway Nursing Care must emphasize core values ​​such as compassion, dignity and integrity, while creating a fun and productive environment that benefits all employees. For example, during the onboarding process, Parkway could ask its managers to guide employees around the facility, so they can understand the environment. Second, management must ensure that all employees share the same vision: to provide quality care to all patients and enable the company to achieve its mission and goals. For example, Parkway Nursing Care is a nursing facility that addresses the physical and emotional needs of older adults. Values ​​such as compassion, respect, teamwork and integrity are therefore all essential qualities that one must possess in this field of work. Understanding that emergencies happen, Parkway can.