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  • Essay / Characteristics of Conflict Management - 765

    One of the major differences between conflict resolution and management is that resolution seeks to end the conflict while management seeks to ensure that the conflict benefits to the group. Conflict management is an important tool for generating thought-provoking thought and discussion. Conflict can be used productively and can be continually stimulated to help people discuss more and implement new ideas. One of the key factors in conflict management is that it does not involve movement or pushing toward a resolution. The use of conflict management is effective for the medical team to obtain the best patient care. Often, if conflict is not managed, it results in reduced patient care and disunity within the healthcare team. Conflict management helps foster unity and stimulate discussion so patients always receive the best care.