Quality Control in Project Management“The relevant question is NOT how to do things right, but how to find the right things to do and focus resources and effort on them. » –Peter DruckerA key process in carrying out a quality project is that of quality control. Quality control is the process of ensuring that project deliverables meet defined project standards by measuring, evaluating, and correcting project results. The quality control process includes measuring, evaluating, correcting and reporting project errors. Project errors can include material defects, poor construction, or unsatisfactory service. The objective of quality control in project management is to maintain the variance of deliverables within accepted limits (Tayntor, 2010). Quality control is related to, but different from, quality assurance. If quality assurance focuses on preventing project deficiencies and defects, quality control aims to detect and correct defects in project results. Quality assurance and quality control are often performed by the same personnel in the project, depending on the size of the project team. Even with the most rigorous quality assurance process in place, the highest quality materials, the best trained project staff; errors and defects will occur in a project. Without a proper quality control program, it will not be possible to find and correct. Even if a project is delivered on time and within budget, it may be considered unacceptable if it does not meet quality standards. Quality control will keep errors away from customers (Phillips, 2008). Quality control in project management consists of four elements, measurements, evaluations, co...... middle of paper ...... visual work items, such as a subsection of a building or the analysis of an entire process. Potential downsides to quality control are incomplete testing and using incorrect measurements. If project processes and deliverables subject to quality control are not comprehensive, defects will escape detection and correction. It is through the application of a rigorous quality control program that one avoids the use of wrong measures to evaluate the quality of the project, which has a double impact on quality control. By using incorrect measurements, defects will not be detected and will be reported to customers. Additionally, time spent taking wrong measurements will impact the project duration. In order to address these quality challenges, a project team must have a formalized quality control procedure and dedicated quality control team members..