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Essay / The importance of the corrective action process
According to the American Society for Quality (ASQ) and the International Organization for Standardization (ISO) Standard 9000 published in 1987, the quality management system is consists of principles that are used as guidelines to ensure customer satisfaction. and continuous quality improvement across the manufacturing industry (ASQ 2016). The main objective of ISO 9000 is to implement a management system throughout the organization in order to increase efficiency, reduce excessive costs and distribute processes that promote good