It benefits inter-office relationships.B. Importance of employee satisfaction to the employee: Employees perceive their work as essential to the overall success of the company. They care about the customer experience. They put more effort into completing tasks well rather than passing time. They are more invested in the success of the company. They are more competent because of their increased attention and concern for work tasks. THE STUDY: Employee satisfaction is the measure of judging a person's feelings towards his or her job and determines the conduct, productivity and efficiency of employees at the workplace. A high level of employee satisfaction can, to some extent, help mediate the natural conflicts that arise from different personalities and work styles within an organization. Employee satisfaction and job performance are directly related to each other. Dissatisfied employees are more likely to engage in deviant work behaviors, such as absenteeism and quitting without notice, while a satisfied employee will be more invested in their job and more likely to work for the company in the long term.