What did you do? Did you ask to be transferred to someone who spoke English? Or have you tried to communicate with the customer service representative? Did you show tolerance, or impatience when it was difficult to understand them? Your reaction can determine the outcome. • The new person in the position is from a different culture from yours. Do you consider that this person is taking away work that should have been entrusted to someone in the region? Or do you see this as an opportunity to make a new friend and experience a different culture? • Are you looking for someone to look after the children in your home. You have 3 candidates: one is a teenager, one has 3 children he wants to take while he takes care of your children, and the last candidate is from a different culture who has excellent references , but his cultural beliefs are not the same. like yours. Who do you choose? My choice is the last candidate for several reasons: 1. Excellent references 2. Teaching my children that difference is acceptable 3. The opportunity that comes from learning about another culture and possibly teaching other cultures my own.,