Global Business Services (GBS) is the next step in the evolution of shared services. Say no to plagiarism. Get a tailor-made essay on “Why violent video games should not be banned”? Get the original essay Companies that have implemented “Global Business Services” have significantly improved the performance of their support functions, optimizing the cost-quality ratio through efficiency improvements and a clear evolution towards a strong and compelling value proposition for the company. They can now be seen as full partners in business operations, not just service providers. This improved cash flow can help finance the cost of transformation while driving continued innovation and sustainable performance improvement for its customers. At last count, more than 1,000 multinational companies have adopted this model, now commonly known as Global Business Services (GBS). .Characteristics of a true GBS organization: Truly global – They provide services to a global customer base. Multifunctional – GBS multinational organizations are no stranger to managing cross-functional processes. Reporting to a single person – They report to a single person person with overall responsibility. budgetary responsibility. True GBS models govern decisions by a single owner with a consistent, integrated philosophy and delivery model. May not be led by Finance - Number of employees should be equally distributed across all functions under the GSS umbrella. Shared Locations – They share infrastructure, including locations and technology platforms. GBS organizations optimize their global operations to deliver services in the most efficient manner possible. Some services are provided globally, while others may require regional support. Sharing Technology Platforms – Technology platforms are shared globally to the greatest extent possible. Processes are end-to-end – End-to-end organization of global support processes allows a process owner to standardize and automate the underlying process across countries. Not just transactional: GBS organizations are moving beyond traditional transactional services, such as accounting, to higher value-added services, such as forecasting and budgeting. These services are typically provided through some form of Center of Expertise (COE) staffed by a small team of specialists who foster collaboration and apply best practices within the functions in question. Brand Equity - Valuation of the Service by the customer, customers being the internal and external stakeholders. Customers need to be aware of service ownership, accountability, understanding of leaders, who we are, who our customers are, etc. Integrated - Be connected to strategic delivery to enable the integration of multiple functions. Organizing a single function, such as Human Resources or Finance, under a single global leader located in a single country requires solving thorny issues around local labor laws, customs and national pride, not to mention the political battles linked to the centralization of functional control. None of this is for the faint-hearted. Keep in mind: this is just a sample. Get a personalized article from our expert writers now. Get a Custom Essay Despite these challenges, a number..