The ConversionWendy Lesser's article "The Conversion" (1996), argues that emails are reliable and therefore you can communicate with other people, just like "Your own personal letter." She supports this by explaining her fears that stopped her from converting to online communications and later talks about the benefits of using them. Use his personal experience of how email has changed his perspective to convince others to be part of the email revolution. With an informative and positive tone, it is aimed at people who do not use or are afraid of using email. The Keyboard William Zinsser's article "The Keyboard" (1983) explains that using the cursor and the Delete key is easy to use by giving instructions to the reader. and confidence in using new machines. It supports them by doing "delete and cursor" in its own writing, and gives a step-by-step process for using the keyboard. Zinsserit was meant to encourage his readers to adopt the new skill of word processing by clarifying the "extra" keys on the space-age typewriter in order to show how easy and magical word processing is....