Confidentiality is an important principle that allows people to share problems or gather advice. However, certain situations will require the transmission of relevant information if additional measures are necessary, for example in the event of a backup issue. Ensuring certain information is shared consistently will ensure faster resolution and is considered good backup practice. All employees will be informed of internal policies and procedures regarding confidentiality, data protection and safeguarding. External agencies such as social workers, GPs, psychiatrists, etc. will also be aware of their local authority's safeguarding procedure and understand the importance of not breaking confidentiality unless absolutely necessary to ensure the safety and wellbeing of a vulnerable person. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essay A manager's duty will be to keep staff up to date with procedures and legislations with regular refresher courses via online or face-to-face learning, and general discussion during supervisions and management meetings. team, to maintain good practices and knowledge, if they need to become “alerts”. They will know who to contact depending on the people involved, while clarifying that giving personal information is not always necessary, depending on the seriousness of the situation. When dealing with the people we support, it is important to explain to them that certain principles are respected (Calditcott Principles); such as not being able to give assurances on respect for confidentiality, if the scenario is considered to be of “vital interest”, as outlined in the Data Protection Act. Collecting consent is important, for those who are considered to have capacity, and for those who do not ensure it is in their best interest by discussing with management and/or an advocate for the individual. Staff are also aware that it is essential to put the needs of the person we support before those of the care provider, as concern may arise from institutional or organizational abuse. Documentation of events, including statements obtained and decisions that were made, is evidenced to confirm that all necessary steps were taken and the need to break confidentiality was essential, only relevant information was communicated and shared only with people on a “need to know” basis. In accordance with the principle of the Data Protection Act, these authorized persons are designated and highlighted in the person's care plan, which takes into account their capacity, their level of care, their family involvement, their defense, their deprivation of freedoms, power of attorney, etc. .GDPR requires providers and healthcare teams to keep personal data securely, and only for as long as necessary, including records, statements, notifications, etc. However, if certain data is necessary, this information can be accessed again at any time by authorized persons. . The duty of care to the individual will ultimately take precedence over data protection where necessary. Factors that can influence confidentiality and raise potential concerns include poor staff culture, such as gossip and cliquey behavior, as this can lead to sharing.).