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Essay / Total Quality Initiatives in an Organization
Total quality describes the culture, belief system, and attitude of an organization that strives to provide customers with services and products that satisfy their needs and beyond. It is a customer-oriented approach that focuses on implementing customer satisfaction initiatives; therefore, the ideology of leadership impact is necessary for successful implementation of a total quality paradigm. Leadership is the most important factor that influences the vision of an organization; its effectiveness, prowess, strength and authority emanate from a deep ideology, true purpose and core values that influence the strategy, structure and direction of an organization. Say no to plagiarism. Get a tailor-made essay on “Why violent video games should not be banned”? Get an original essay Total quality initiatives will always work if they are started, implemented and executed correctly, and if they are motivated and directed by the management of an organization. of a clear, convincing and solid ideology, which has a real objective and fundamental values. For an idea to become the culture of an organization, it must be encouraged, supported and implemented by the leadership of that organization. The following processes are necessary to provide an organization with a total quality paradigm. Organizational structure: The management of an organization must develop leadership and management approaches and strategies consistent with total quality standards. Excellence can only be achieved with a new management style focused primarily on customer satisfaction, continuous improvement, employee involvement and elimination of waste. Total quality implementation aims to build on and complement good initiatives and ideas that are already part of an organization. Organizational Culture: It is the duty of management to provide conducive environments that encourage total quality as well as strong ethical values. To achieve a long-term goal, a leader must establish and maintain a strong organizational culture focused on total quality and pass it on to future generations of the organization. Employees and managers come and go, but an established culture lasts much longer. Therefore, an organization's leadership must establish a culture that strongly promotes teamwork, coordination, and support from senior management. Keep in mind: this is just a sample. Get a personalized article from our expert writers now. Get a Custom Essay Organizational stature: Every organization has certain levels of success and achievements; these heights must be improved regularly to allow for constant growth and improvement. There must be a vision of future progress with long-term goals focused on the cardinal principles of total quality: plan, do, check, act and analyze. Roadmaps should be established to manage future competitions and exploit comparative advantages; this would create a measure aimed at increasing organizational stature.