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  • Essay / The Effects of Incivility - 668

    The Effects of Incivility Experiencing incivility in today's society is a relatively common phenomenon. When faced with it, most people tend to try to just ignore it, without taking too much offense, and certainly not confronting the problem. Although it may not seem like a major problem, studies have shown that incivility causes a variety of individual, social, and organizational problems. One of the ways in which the individual encounters such rudeness is on the Internet. Many people are much more willing to abandon their obligation to be polite when sitting behind their computer, especially when the website includes user anonymity (Clay). One study shows that individuals who go to websites to chat, rant, or vent actually tend to “score higher on measures of anger, express their anger in more inappropriate ways, and experience negative consequences such as that verbal and physical fights occur more frequently than others” (Clay). . While this statistic may be true, correlation cannot be used to establish causation. It may very well be that the people who already have anger problems are the ones frequenting these websites, and that their anger problem is the reason they frequent the websites instead of the websites causing the problem of anger. A social issue regarding the effect of incivility is the constant use of cell phones. When in public, people using cell phones may be "so wrapped up in 'their own little bubbles' that they don't even realize they are blocking a sidewalk or holding a line" (quoted in Clay). This phenomenon is due to the fact that a human's attention has a limited capacity and a selective nature (based on the research of Hermann von Helmholtz) and therefore, when his attention is on his phone, he is "b... ". . middle of document......the overall attitude of the hospital staff changed, and when new recruits arrived they, through learning through observation from more experienced staff, acquired a favorable work attitude . Incivility can affect many different things. aspects of our life. A few cause anger problems, annoy others, make it difficult to concentrate, and cause workers to miss work. However, at least in the workplace this problem can be solved (if the company wants it). Although on a small scale, incivility and rudeness may seem insignificant, they have proven to be quite problematic. Works CitedClay, Rebecca A. "That's Just Rude". Web log publication. http://www.apa.org. Np, November 2013. Web. November 30, 2013. .Hockenbury, Don H. and Sandra E. Hockenbury. Psychology. 6th ed. New York, NY: Worth, 2013. Print.