-
Essay / Freight Broker Case Study - 902
Work doesn't end at 5 p.m. because the world of logistics never sleeps or stops. Freight brokers must respond to emergency situations day and night. For example, if a freight broker suddenly learns that his container has been ejected from an overseas freight ship, he must scramble to find alternative transportation. This will be almost impossible because shipping containers are booked months in advance. This is why the freight broker will have to rely on his network of contacts and the solid skills acquired in training to resolve the problem. This could involve swapping containers with a non-priority shipment. However, this will require a lot of coordination and communication with many people. On the other hand, freight brokers must inform their clients, make numerous phone calls, and negotiate with carriers and clients at the same time. Every day, they also need to access carrier websites to enter data and track shipments. Freight brokers must have great multitasking skills in order to successfully juggle all of these tasks. Keep in mind that minor errors, such as a wrong shipping code on a BOL or an incorrectly stated weight, can create serious problems. Freight brokers must therefore be vigilant and active while being very