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  • Essay / IT Services Case Study - 975

    It helps to efficiently execute information sharing, business processes and manage different touch points with customers and suppliers. It can be of the following types:i. Operating system software ii. Data integration tools iii. Business intelligence tools iv. Application developmentv. Application integration and middleware vi. Database management systems vii. IT Operations viii. Security Software • Business Application Software: -This software is primarily and specifically designed to solve a business problem. The application software performs many business functions such as production planning, customer information management, accounting, etc. Currently available enterprise application software is:i. Content, communication and collaboration ii. Supply chain management iii. Online learning iv. Customer relationship managementv. Enterprise resource planning vi. Project portfolio managementb. Engineering and R&D Services: Many players are trying to capture this market by expanding their newly created engineering capabilities in