Even though the majority of hospitals and healthcare facilities are computerized, the charge nurse must communicate with a multitude of healthcare professionals each shift. Society's heavy reliance on technology highlights the importance of electronic writing and communication for all nurses. Throughout the shift, the charge nurse will need to send urgent text messages and emails to their supervisor or co-workers to make sure everything is going well on the floor. Although emails and text messages can be considered informal communication, writing skills must be professional when speaking with superiors and colleagues in order to maintain an appropriate appearance (Knab,