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Essay / Cultural Intelligence and Global Business
Improving cultural IQ among employees will be complicated, time-consuming and expensive. However, some argue that this investment is worth it because it promotes the company's reputation, achieves better results in cross-cultural organizations, and allows the organization to quickly adapt to other environments. The Chartered Association of Organization and Growth (CIPD) and the World of Human Resource Organization (SHRM) conducted a study in 2012 to discover the best method for improving cultural intelligence within organizations and businesses. The conclusion indicated that customized programs were the highest ranked method and the best way was to develop the system specific to the needs and knowledge gaps of each organization. Likewise, companies are now looking for individuals and employees with higher social IQ skills. It is crucial that companies realize how much you act and interact with people other than yourself. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essay We've been hearing the words "Cultural Intelligence" everywhere we go lately. So, what is cultural intelligence and why is it so important for global businesses? Cultural intelligence is the ability of people, organizations and businesses to identify with and work effectively in culturally diverse situations. This is a vital aspect for international businesses, as each country they are based in requires a different cultural approach and the ability to get along with the consumers you work with. Global collaboration has become an important aspect of business success and this cannot happen if companies do not have the resources, knowledge and talent of cultural IQ. Developing cultural IQ among employees can be complicated, time-consuming and expensive. However, many argue that the investment is worth it because it strengthens the company's reputation, achieves better results in cross-cultural organizations, and allows the company to quickly adapt to different environments. The Chartered Institute of Personnel and Development (CIPD) and the Society of Human Resource Management (SHRM) conducted a survey in 2012 to find out the best method for improving cultural intelligence within organizations and businesses. The result indicated that customized programs were the highest ranked method, meaning the best approach was to develop a program specific to an individual company's needs and knowledge gaps. Additionally, companies are now looking for leaders and employees with high cultural IQ skills. For example, Coca-Cola's High Potential Leaders program requires each participant to be tested for cultural intelligence through the Cultural Intelligence Center. It is important for businesses to know how well you interact and communicate with people different from you. With the proliferation of market mergers, companies are forced to adapt their international products to the different local cultures in which they are sold. This process is called “glocalization” and to implement it, companies need to have cultural intelligence. McDonald's Corp. is the largest restaurant chain in the world and operates in 119 different countries. That being said,McDonald's offers different menus depending on the country in which it operates. For example, restaurants operating in India offer a full vegetarian menu. Additionally, America is one of the countries facing rapid increases in Asian, Hispanic, and African American populations, making businesses more aware of the importance of acting and innovating differently based on these multicultural groups. Companies are increasingly aware of the importance of cultural intelligence and are still looking for the right ways to implement it. Supporting diversity associations, donating to nonprofit service groups, and increasing their advertising to target customers are not authentic ways to implement cultural intelligence. The importance of cultural intelligence within a global organization. Cultural intelligence is becoming an increasingly important aspect of global business, providing many benefits to companies that strive to develop it. With increased connectivity between all businesses and individuals, and with global collaboration becoming increasingly critical to business success, cultural intelligence – or cultural quotient – (CQ) has taken on a new meaning. This is a positive change for all businesses, as it means greater access to more resources, knowledge and talent, providing a dynamic approach to working that is not relegated to one location. However, this also means that gaps in knowledge in terms of different cultures and customs are now being revealed much more regularly. This can lead to divisions that affect staff morale, the work environment, labor relations, and other aspects of the business, all of which impact the quality of work produced. This is why it is important to foster QC within a global organization. What is cultural intelligence? Cultural intelligence is not limited to cultural awareness and sensitivity, which are also vital within a business; it is the ability to identify with and work effectively in culturally diverse situations. Individuals with high levels of CQ are better able to achieve their goals respectfully and effectively, regardless of cultural context. No matter how culturally diverse a work environment is, people can still forget that not all experiences, perceptions and perspectives are the same, which can lead to problems in the work performed and in relationships, as well as causing problems. friction in the workplace. CQ enables individuals to gain a deeper understanding of cultures, enabling them to work in a positive and compassionate manner with people from different cultures. In essence, CQ therefore develops more advanced knowledge of traditions, nationalities, business cultures and disciplines that could impact a business. The process of acquiring QC means gaining a better understanding of how different cultures operate within the company in order to develop language and behaviors in a professional setting that enable better problem solving.Benefits of Intelligence Cultural: Being able to manage the differences in working methods and behaviors resulting from a mix of cultures operating together within the same organization can bring many benefits to your business. One of the most important is the fact that it adds a competitive advantage to a company, as QC improves communication, cooperation, teamwork and performance. In fact, according to.