Table of ContentsCustomer Relationship Management: A Business Strategy: CRM Life Cycle: CRM Process: Data Processing Techniques: Segmentation: Association: Predictive Modeling: Gap Detection: Gap Detection unsubscribe: eCRM: Model Management: Summary:Creating customer value is the key determinant of a productive business. Customer satisfaction guarantees the profitability of companies in the long term. Customer bases built over a tested period of time to be of high quality make it easier to increase the reach of a selected company's product or service. The processes by which a company creates value for the customer are generally called customer relationship management (CRM). By implementing a CRM strategy, a company will improve business processes and technology solutions around merchandising, marketing and service functions across all customer touch points. In parentheses: internet, e-mail, telephone, fax. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an Original Essay The goal of CRM applications is to attract, retain, and manage a company's profitable customers. Electronic support for such activities is provided by the company's business intelligence system. Data mining could be a method of telephone support in which we tend to look for patterns in information in order to harvest previously unknown information. Such inaccurate information plays a key role in facilitating intelligent selections to maximize the ability of associates in nursing organizations to create value for their customers. During this lean period, customer information becomes a valuable quality of the company. Customer Relationship Management: A Business Strategy: Customer relationship management has been described in many ways. The most comprehensive definitions of CRM are: A business term that creates greater value and profitability through a comprehensive, systematic approach to quickly acquiring, managing, and retaining the right customer. A global approach that allows seamless integration of each business space. that touches the customer - particularly marketing, sales, customer service and field support through the combination of people, methods and technologies, leveraging the revolutionary impact of the internet. CRM Life Cycle: CRM could be a business strategy that enables the company to attract new customers, retain profitable customers and retain existing customers. CRM follows a life cycle and therefore it is necessary to recognize the importance of each of the different stages of the life cycle for CRM to be successful. Researchers, mainly from the profession, have developed CRM models to allow us to understand the customer relationship management method. Hyperion Solutions has provided a model to see the life cycle of CRM processes. CRM Process: Customer Relationship Management cluster LLC has sculptural the CRM method, which could be an elaborate description of the style in which CRM is conducted in organizations. The CRM model contains systems that support and manage four styles of activities. In the first sort, new customers are attracted and profitable customers are maintained. In the second type, customer/customer preferences are known. Customers are differentiated on the idea that their preferences and techniques are designed to interact with buyers, recognizing variations between different buyer segments. In the third.