-
Essay / The use of unmanned aerial vehicles in the delivery process
An autonomous vehicle is a vehicle that can operate without human intervention. This type of vehicle is controlled by software that can control, navigate, and drive the vehicle. Unmanned aerial vehicles (UAVs) or generally called drones are an example of an autonomous vehicle. It is an automatic device that can be widely used in many fields such as delivery, photography, agriculture and many more. Some companies that use drones professionally to deliver orders to customers include Amazon, Domino's Pizza, the Ukrainian Postal Service, and Workhouse. This method is implemented because this machine can help businesses achieve on-demand delivery. For example, the Prime Air service provided by Amazon can deliver packages to customers in 30 minutes. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”?Get the original essayToday's technological advancements have shown that this machine could bring changes in the delivery process in the future. According to Nicole, the retailer will only use the drone if it is profitable, as the expenses of e-commerce businesses are actually higher than those of brick-and-mortar stores because truck delivery requires labor. In the future, it is expected that drones will be used by most e-commerce businesses because the business will not have to spend more on delivery costs that include human labor, which is the driver. Additionally, retail stores are also expected to use drones to fulfill short-term customer orders, such as sick customers' medication orders at home. Drones could also change the way the business operates in the future as it will not have to rely on human delivery which is highly likely to be late as the business can control the drone delivery method implementation. As stated by Sally (2015), drones produced by a US-based company, Flirtey, can fly up to 32 kilometers and carry around 2.4 kilograms of weight. In the future, drones will be able to travel more than 20 miles while carrying heavier packages. Drone applications in delivery method have huge impacts on privacy and sustainability. First, the drone delivery method will raise consumer privacy concerns because it will track the global positioning system (GPS) to determine the exact location of receivers. The device will keep sensitive and confidential information without customers' knowledge. For example, Amazon plans to scan customers' homes using the drone during the delivery process to determine which products are needed and interested by customers. Additionally, buyers' information such as type of vehicles, exterior and interior design of the house, and the number of people inside the house will be maintained in the system. Amazon will use all the information collected, which is supposed to be private, to discover any related products that customers might want or be interested in and send them the catalog via the newsletter. They plan to use this method to attract more customers to their online store. This method is very unethical as it will violate the rights of consumers and will not respect their privacy. Second, the use of drones in shipping also has a positive impact on sustainability. Environmental sustainability can be ensured since..